The revitalization of the main level at Richmond Hospital has had such a positive impact on people including visitors, staff and patients. We believed that this significant change would be positive but I’m not sure anyone realized how much of an impact it would have. Now, we often see patients with a family member sitting in the bright cheerful atrium or a family taking a few moments of quiet time in the Patient and Family Resource Centre to reflect or just relax during what is often a stressful time in their life. We know that the goal of creating an environment where people feel at home has come to fruition.